Quicken Loans


  • Industry: Financial Services
  • Title: Project Manager
  • Company Information: Privately Held
  • Size: ~3500 employees;
  • Duration: December 2010 – 2012
  • Location: Detroit, MI
  • Budget Responsibilities: Managed over one million dollars in project work
  • Visibility: Report to senior leaders including CEO, CIO and various team leaders and stakeholders
  • Leadership: Managed several project teams, each ranging in size from 6-15


  • Founding member of first project management office–significant contribution to SharePoint site, templates and processes still in use
  • CRM selection process
  • Applicant Tracking System (Salesforce)
  • CRM for Protect America (Salesforce)
  • Founding member of Innovation Team
  • Quicken Loans Mobile Apps (iOS / Android) for clients in process with QL
  • Call Recording Replacement
  • Business Process Reengineering
  • Assisted in SDLC development
  • Launched company photography club and participated in “IT fun factory”

Kind words:

Fellow Project Manager: “Dougie is awesome.  He is programmatic but also creative when pursuing an issue.  He has been a great addition to the PMO.  I enjoy working with Dougie.  He challenges the status quo or what others assume and pushes everyone to think a little deeper than they normally would.”

Fellow Project Manager: “Doug excels in everything he gets involved with. He has a natural curiosity, demonstrates excellent poise and project management expertise and possesses an analytical ability to tackle the complex projects with ease. His mustache is testament to his talents.”

Team Leader: “Doug’s brain is like a maze of hamster wheels.  It moves so fast it’s almost impossible to keep up.  He brings in the most delicious donuts and tells very funny jokes.  I appreciate working with Doug and his tech talks have helped me advance tremendously in the world of efficiency and mobile aptitude.”

Vice President, PMO “Thank you, Doug, for all of your passion, knowledge, innovative ideas, and quirky analogies over the past year.  Looking forward to another great year!”

Vendor Project Manager: “Doug is a great team player, funny, smart, and one of the best people I’ve ever known for helping orient a team such that they can work together effectively.”

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